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144. C. Doyle, L. Lennox, and D. Bell, "A Systematic Review of Evidence on the Links Between Patient Experience and Clinical Safety and Effectiveness," British Medical Journal 3 (2013): e001570.

145. J. Rossen, "Insult and Injury: How Doctors Are Losing the War Against Trolls," BuzzFeed, April 3, 2014, http://www.buzzfeed.com/jakerossen/insult-and-injury-inside-the-webs-one-sided-war-on-doctors.

146. J. J. Fenton et al., "The Cost of Satisfaction," Archives of Internal Medicine 172, no. 5 (2012):405–411.

147. O. Khazan, "Why Aren't Doctors More Tech-Savvy?" The Atlantic, January 21, 2014, http://www.theatlantic.com/health/archive/2014/01/why-arent-doctors-more-tech-savvy/283178/.

148. J. Bendix, "Can the Doctor-Patient Relationship Survive?" Medical Economics, December 10, 2013, http://medicaleconomics.modernmedicine.com/medical-economics/news/can-doctor-patient-relationship-survive?page=full.

149. R. Harrell, "Why a Patient's Story Matters More Than a Computer Checklist," NPR, November 17, 2013, http://www.npr.org/blogs/health/2013/11/17/242366259/why-a-patient-s-story-matters-more-than-a-computer-checklist.

150. I. Bau, "Health 2.0 v.2013: Integration and Patient Outcomes Are Still Driving Health Technology – but So Should Empathy, Caring, and Communication," Health Policy Consultation Services – Resources for Patient– Centered & Equitable Care, October 4, 2013, http://ignatiu sbau.com/?s=integration+patient+outcomes+health.

151. S. Guglani, "Compassionate Care: A Force for Change," The Lancet 382 (2013): 676.

152. E. Topol, "Machinations of the Machine Age," commencement address at Temple University, 2014, http://www.temple.edu/medicine/tusm_grad_speech_topol.htm.

153. "The Future of Jobs: The Onrushing Wave," The Economist, January 16, 2014, http://www.economist.com/news/briefing/21594264-previous-technological-innovation-has-always-delivered-more-long-run-employment-not-less.

Глава 10

1. «The Future of Healthcare: Virtual Physician Visits & Bedless Hospitals,» Lab Soft News, April 1, 2013, http://labsoftnews.typepad.com/lab_soft_news/2013/04/the-future-of-healthcare-less-emphasis-on-hospital-visits.html.

2. D. DiSanzo, "Op/Ed: Hospital of the Future Will Be a Health Delivery Network," US News & World Report, January 14, 2014, http://health.usnews.com/health-news/hospital-of-tomorrow/articles/2014/01/14/oped-hospital-of-the-future-will-be-a-health-delivery-network.

3. J. Comstock, "Revisiting How Christensen's 'Disruption Innovation' in Healthcare Means Decentralization," MobiHealthNews, March 26, 2014, http://mobihealthnews.com/31470/revisiting-how-christensens-disruption-innovation-in-healthcare-means-decentralization/.

4. E. Topol et al., "A Randomized Controlled Trial of Hospital Discharge Three Days After Myo– cardial Infarction in the Era of Reperfusion," New England Journal of Medicine 318 (1988): 1083–1088.

5. "American Hospital Association Annual Survey of Hospitals," in Hospital Statistics, 1976, 1981, 1999–2011 editions (Chicago, IL: American Hospital Association).

6. J. T. James, "A New, Evidence-Based Estimate of Patient Harms Associated with Hospital Care," Journal of Patient Safety 9, no. 3 (2013): 122–128.

7. L. L. Leape et al., "Perspective: A Culture of Respect, Part 2: Creating a Culture of Respect," Academic Medicine 87, no. 7 (2012): 853–858.

8. M. Makary, "How to Stop Hospitals from Killing Us," Wall Street Journal, September 21, 2012, http://online.wsj.com/news/articles/SB100 00872396390444620104578008263334441352.

9. M. Makary, Unaccountable: What Hospitals Won't Tell You and How Transparency Can Revolutionize Health Care (New York, NY: Bloomsbury, 2012).

10. L. Landro, "Hospital Horrors," Wall Street Journal, October 3, 2012, http://online.wsj.com/news/articles/SB100 00872396390444709004577652201640230514.

11. L. Hand, "Healthcare-Associated Infections Still Major Issue, CDC Says," Medscape, March 26, 2014, http://www.medscape.com/viewarticle/822612.

12. S. Sternberg, "Medical Errors Harm Huge Number of Patients," US News & World Report, August 28, 2012, http://health.usnews.com/health-news/articles/2012/08/28/medical-errors-harm-huge-number-of-patients?page=4.

13. S. S. Magill et al., "Multistate Point-Prevalence Survey of Health Care – Associated Infections," New England Journal of Medicine 370 (2014): 1198–1208.

14. W. Hudson, "1 in 25 Patients Gets Infection in Hospital," CNN, March 26, 2014, http://www.cnn.com/2014/03/26/health/hospital-infections/.

15. C. Russell, "The Alarming Rate of Errors in the ICU," The Atlantic, August 28, 2012, http://www.theatlantic.com/health/archive/2012/08/the-alarming-rate-of-errors-in-the-icu/261650/.

16. T. Weber, C. Ornstein, and M. Allen, "Why Can't Medicine Seem to Fix Simple Mistakes?" ProPublica, July 20, 2012, http://www.propublica.org/article/why-cant-medicine-seem-to-fix-simple-mistakes.

17. "Survive Your Hospital Stay," Consumer Reports, May 2014, http://www.consumerreports.org/content/cro/en/consumer-reports-magazine/z2014/May/surviveYourStayAtTheHospital.print.html.

18. "Hospitals Are Still Awful: Movement Toward Patient Centered Care and Eric Topol's Idea," ACP Hospitalist, February 26, 2013, http://blog.acphospitalist.org/2013/02/hospitas-are-still-awful-movement.html.

19. E. Rosenthal, "Is This a Hospital or a Hotel?" New York Times, September 22, 2013, http://www.nytimes.com/2013/09/22/sunday-review/is-this-a-hospital-or-a-hotel.html.

20. Intel, "Intel Research: Global Innovation Barometer," Il Sole 24, November 2010, http://www.ilsole24ore.com/pdf2010/Editrice/ILSOLE24ORE/ ILSOLE24ORE/Online/_Oggetti_Correlati/Documenti/ Tecnologie/2013/11/Intel-Innovation-Barometer-Overview-FINAL.pdf.

21. B. Sadick, "The Hospital Room of the Future," Wall Street Journal, November 17, 2013, http://online.wsj.com/news/articles/SB10001 424052702303442004579119922380316310.

22. "Patient Room 2020 Prototype," NXT News, accessed August 13, 2013, http://nxthealth.org/portfolio/patient-room-2020-prototype/.

23. J. Flaherty, "What Would the Ideal Hospital Look Like in 2020?" Wired, July 19, 2013, http://www.wired.com/design/2013/07/hospital-of-the-future/.

24. B. Nycum, "Why Don't New Hospital Designs Include the Patient?" Huffngton Post, December 20, 2013, http://www.huffngtonpost.ca/benjie-nycum/hospital-design_b_4482067.html.

25. I. Bau, "Health 2.0 v.2013: Integration and Patient Outcomes Are Still Driving Health Technology – but So Should Empathy, Caring, and Communication," Health Policy Consultation Services – Resources for Patient-Centered & Equitable Care, October 4, 2013, ht tp://ignatiu sbau.com/?s=integration+patient+outcomes+health.

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